Privacy Policy

Last updated: April 5, 2026

Introduction

LubanAI ("we," "us," or "our") operates the website lubanai.app, providing free and paid AI-powered tools including image background removal, image upscaling, video background removal, voice cloning, speech-to-text, AI image generation, image captioning, and photo-to-sketch conversion. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following types of information:

  • Account Information — If you create an account via Google OAuth or email registration, we collect your email address and display name.
  • Usage Data — We automatically collect information about how you interact with our services, including pages visited, tools used, features accessed, and timestamps.
  • Uploaded Files — When you use our AI tools, you may upload images, audio, or video files for processing. These files are processed through our AI services and deleted after processing is complete. We do not permanently store your uploaded files.
  • Cookies — We use cookies to manage your session, remember your language preference, and collect analytics data. See the "Cookies" section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI tools and services.
  • To process your uploaded files through third-party AI APIs and return results to you.
  • To manage your account, including authentication and credit balance.
  • To communicate important service updates, such as changes to our terms or policies.
  • To analyze usage patterns and compile aggregate statistics to improve the user experience.
  • To detect and prevent abuse, fraud, or technical issues.

Third-Party Services

We rely on the following third-party services to operate LubanAI. Each has its own privacy policy governing how it handles data:

  • Google Analytics — For website usage tracking and analytics. Google Privacy Policy
  • fal.ai — Provides AI processing for image and video tools (background removal, upscaling, image generation, captioning, sketch conversion, and speech-to-text).
  • Fish Audio — Provides voice cloning and text-to-speech processing.
  • Cloudflare — Provides CDN, DDoS protection, and security services. Cloudflare Privacy Policy
  • Creem — Handles payment processing for paid subscription plans. Your payment information is processed directly by Creem; we do not store your credit card details.

When you upload files for processing, those files may be temporarily transmitted to the relevant third-party AI service (fal.ai or Fish Audio) solely for the purpose of generating your results.

Data Retention

  • Uploaded files are deleted after processing is complete. We do not retain copies of your images, audio, or video files.
  • Processing results (such as output images or audio) remain available for download for 30 days (7 days for free-tier users), after which they are automatically deleted.
  • Account data (email, display name, usage history) is retained for as long as your account exists. You may request deletion of your account and associated data at any time.
  • Analytics data is retained in aggregate form and cannot be used to identify individual users.

Your Rights

You have the following rights regarding your personal information:

  • Access — You may request a copy of the personal data we hold about you.
  • Correction — You may request that we correct any inaccurate or incomplete data.
  • Deletion — You may request that we delete your account and all associated personal data.
  • Data Portability — Where applicable, you may request your data in a portable format.

To exercise any of these rights, please contact us at support@lubanai.app. We will respond to your request within 30 days.

Cookies

LubanAI uses the following types of cookies:

  • Essential Cookies — Required for authentication and session management. These cannot be disabled.
  • Preference Cookies — Store your language and display preferences.
  • Analytics Cookies — Help us understand how visitors use our website so we can improve the experience.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of our service.

Security

We take the security of your data seriously. All data transmitted between your browser and our servers is encrypted using HTTPS (TLS). We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Children's Privacy

LubanAI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@lubanai.app.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@lubanai.app

We use cookies to improve your experience. See our Privacy Policy.